Special VowsSpecial Vows

Privacy policy

The short version

If you are a couple

To open an account we store your email address and a hash of your password — a one-way scramble, so we cannot read your password and neither can anyone who takes the database.

To build the app we store what you type into it: your names, your wedding date, your city, your venue and its address, your schedule, your budget, your checklist, your seating plan, and the colors you picked.

When you buy, Stripe — or Apple, in the iPhone app — tells us the payment succeeded and we record that it did. Your card number never reaches us.

If you are a guest

You did not sign up for this, and we know that. A couple invited you and typed your details into their guest list. That is a perfectly ordinary thing for someone to do about a wedding they are inviting you to, but it means your information reached us through them rather than from you, and you are entitled to know exactly what is in there.

The guest list can hold:

If you then use the app, we also store what you do in it: photographs you upload, anything you write in the guest book, songs you request, game answers, and whether you turned on reminders.

Who can see it. The couple can see everything about their own wedding. Other guests can see your name, and — if the couple has those features on — your photographs, your guest book entry and your table. Other guests cannot see your email address, your phone number, your postal address or your dietary note. Nobody outside that wedding can see any of it.

What you can ask for. Write to hello@specialvows.com and we will tell you everything the app holds about you, correct anything wrong, or delete you from it. We will do that whether or not the couple asks us to, and we will not make you explain why. If deleting you would visibly change the couple’s wedding — an empty seat on their plan — we will tell them what changed, but not make it their decision.

Cookies — both of them

Two, and neither tracks you anywhere. Both are http-only, which means no JavaScript on the page can read them, and both are marked secure in production.

Neither is shared with anybody, and neither is used to build a profile of you. There is nothing here to opt out of, which is why you were not asked.

Who else touches your data

Eight services, each doing one job. We do not send your data anywhere that is not on this list.

How long we keep it

For as long as the wedding exists in the app. When you buy, we record a date twelve months ahead as the hosting period we undertake.

At the end of that period the photographs are deleted. A month before, we email the couple; nothing is removed until at least a month after that email actually went out. The job is not allowed to delete a wedding it has no record of having warned, so an unreachable address delays the deletion rather than causing a silent one.

Only the photographs and their thumbnails go. The guest list, the schedule, the seating plan and the guest book — including recorded video and voice messages — are not touched by it. What was sold was photo hosting, and that is the only thing with a term on it.

Ask us to delete a wedding and we delete it — the photographs, the guest list, the writing, all of it. It cascades: removing the wedding removes everything attached to it.

Children

The guest list has a box marking a guest as a child, so that meal counts and seating work. That is the only reason it exists. We do not knowingly collect anything else about a child, and the app is not built for children to sign themselves up to.

Where your data is

On servers in the United States. If you are in the UK or the EU and would like the detail of that transfer, write and ask and we will give you a straight answer rather than a paragraph of boilerplate.

Getting hold of a person

hello@specialvows.com, or by post at the address in the footer. A person reads it, and you will get a reply from a person.

Privacy policy · Special Vows